Return Policy

Refund policy

We offer refunds on purchases made of the goods offered on our Website. To qualify for a refund, you must submit your request to us within 60 days of your purchase date by contacting us. Please note that we will not be able to issue you a refund for the cost of shipping. We offer refunds on any purchases made of the goods offered on our Website for any reason.

Before shipping any item back, you must request a Return Merchandise Authorization (RMA) number from us. Returns received without a valid RMA number cannot be processed. Opened products are eligible under this guarantee. This guarantee applies to the first unit of a given product per customer. Additional units of the same product are not eligible for a refund.

You are required to ship your purchased goods back to us to receive a refund. We will not be able to issue you a refund if you do not ship the goods back to us. You will be responsible for paying all shipping and handling costs on any purchases that you are requesting a refund on. Please ship your purchased item(s) to us at the following address:

Fiamma d'Oro LLC
970 E Carrillo St, Unit C Santa Barbara CA 93103
United States

This page reproduces the refund policy section of our Terms of Service, which governs in the event of any conflict.